Amith Reddy Ravuru

Work

A showcase of engineering leadership across organizations, highlighting the platforms, systems, and capabilities built, along with the measurable business and operational impact delivered.

Company

Reltio, an SAP company

Platform leadership for a cloud-native, multi-tenant MDM environment operating at billions scale.

Mar 2022 - Present

Staff Platform Architect

Turned tenant operations, observability, and onboarding into platform capabilities instead of repeated manual work.

Project

Ontology Builder

Shaped an AI-assisted modeling experience that translates source schemas and legacy MDM structures into a Reltio-ready canonical model with interactive graph exploration and refinement.

Impact: Accelerated MDM modernization by turning complex model translation into a faster, more guided workflow for implementation teams.

Project

Multi-cloud tenant provisioning platform

Led the design of a self-service provisioning system for AWS, Azure, and GCP tenant environments with distributed orchestration, retries, backoff, concurrency controls, and rollback paths.

Impact: Provisioning moved from days to minutes while improving reliability, isolation, and operator confidence.

Project

Tenant full-context observability view

Built a tenant-centered operational console that brought metadata, service health, dependency signals, and support context into one debugging workflow.

Impact: Reduced outage investigation friction and made root cause analysis faster for platform and support teams.

Project

LLM onboarding assistant

Implemented an onboarding assistant using the OpenAI API and Reltio MCP Server so SMEs could self-serve guided onboarding steps with contextual answers.

Impact: Reduced support tickets to the Solutions Architect team by 30% and shifted repetitive onboarding work away from senior engineers.

Project

AI-assisted incident operations

Built multi-agent on-call workflows with ADK, LangChain, and RAG pipelines grounded in runbooks and internal documentation.

Impact: Improved triage quality, sped up diagnosis, and standardized incident summaries and recommended next actions.

Company

GoTo (formerly LogMeIn)

Infrastructure automation and internal platform systems for global operations across hybrid and cloud environments.

Feb 2017 - Mar 2022

Staff Software Engineer

Built internal products that gave operations teams better control over infrastructure lifecycle, network requests, and cloud visibility.

Project

Infrastructure asset management system

Architected and delivered a system to track infrastructure assets across data centers and cloud environments.

Impact: Improved lifecycle visibility and gave operations teams a clearer operating picture across a mixed estate.

Project

Network connectivity service

Built a service that automated provisioning requests across on-prem and public cloud environments.

Impact: Reduced manual coordination and made network provisioning workflows more repeatable and scalable.

Project

AWS resource monitoring platform

Designed and deployed cloud monitoring workflows using Lambda, CloudWatch, and the Serverless framework.

Impact: Expanded operational visibility and helped teams detect and manage infrastructure issues earlier.

Company

Citrix Systems

Hybrid infrastructure engineering across enterprise authentication, patch automation, and reliability tooling.

Feb 2015 - Feb 2017

Software Developer

Focused on automation programs that removed operational toil from authentication, patching, and environment provisioning.

Project

Authentication migration tooling

Engineered a migration tool that replaced FreeIPA with Active Directory across hybrid environments.

Impact: Simplified a high-risk platform transition and reduced manual effort in identity-related operations.

Project

Fleet patch management framework

Developed an automation framework to accelerate security patching across thousands of servers.

Impact: Improved patching speed and operational consistency across a large mixed fleet.

Project

Multi-platform VM provisioning

Automated provisioning workflows across AWS, CloudStack, and OpenStack.

Impact: Made infrastructure setup faster and more predictable for teams working across multiple environments.

Jun 2014 - Aug 2014

Scale and Reliability Intern

Worked on reliability-oriented infrastructure software and test-driven frontend delivery.

Project

ExaBGP contribution set

Contributed scheduling, alerting, and LDAP authentication modules to ExaBGP.

Impact: Extended operational capabilities in an open-source networking tool used in reliability-sensitive environments.

Project

Frontend test automation

Built and tested UI components with Grails, JavaScript, and Selenium in a TDD workflow.

Impact: Improved confidence in UI changes and reinforced delivery discipline early in the development lifecycle.

Company

Huawei India Pvt Ltd.

Carrier-grade telecom platforms where availability, distributed processing, and operational stability were core requirements.

Jul 2008 - Jul 2013

Senior Software Developer

Built foundational telecom systems with a focus on high availability, billing accuracy, and production resilience.

Project

High-availability telecom platform features

Led feature design, development, and testing for toll-free and VPN service platforms.

Impact: Delivered stable production capabilities for systems that required continuous availability and strict operational discipline.

Project

Distributed billing and statistics engine

Architected and implemented distributed billing and reporting workflows for carrier-grade platforms.

Impact: Improved the platform's ability to process, analyze, and operationalize high-volume telecom usage data.

Project

Clustered hot standby deployments

Built and supported clustered deployment patterns designed for high uptime production environments.

Impact: Helped deliver 99.999% uptime expectations in telecom infrastructure.